More About Our Technology, Services and Solutions

Learn more about our technologies and services, read our Connectivity Solution Guide

Ensure your business is a connected business

As connectivity directly impacts business performance and productivity, companies need to ensure their IT structure is ready for the challenge.

At Connect Managed Services, we understand these challenges and have developed Connectivity Solutions whereby we design, implement and manage communications and technology infrastructure for your business. We work with you to understand your needs and provide tailor made solutions that support your objectives. 

Flexibility & Choice

Connect work with best in class providers to provide you with access to world-class network services. We offer a complete solution which incorporates SIP, Calls, Ethernet, VPLS, MPLS, Internet Access, Fibre and 4G services.

An unrivalled service

Crucially, our Connectivity Solutions provides you with access to a fully managed service, enabling us to monitor performance, proactively manage faults and ensure we continually keep you informed. Essentially we take the hard work out of maintaining your network globally.

Our progressive operating platform has built-in intelligent processes that simplify traffic management and improve performance. We utilise worldwide local hubs to manage latency and improve the delivery of voice and other sensitive traffic. We operate built-in online portals that allow Connect to manage network services effectively – including the ability to plan and price different carrier options across the globe. Uniquely the network is SIP-enabled, centrally monitored and supports all the latest managed, hosted and cloud-based communication solutions. This enables our customers to confidently deliver all business critical applications with the same high quality of service to users anywhere around the world.

With an end-to-end SLA across the entire network, we can design and supply streamlined, fully managed, global connectivity solutions that come with a worldwide Quality of Service.

Connectivity Solutions features & benefits

Monitoring - A state of the art interface allows us to monitor traffic over network connections, viewing performance metrics, including speed and packet-loss across sites, as well as bandwidth at the point traffic enters and leaves the core network. We offer a suite of reports to customers to support future network planning and bandwidth capacity assessment.

Helpdesk - The Connect Network Operations centre (NOC) operates 24/7/365.  We provide a fully automated helpdesk and ticketing system, providing visibility and access to fault resolution processes, and supported by experienced engineers within our NOC.

Investment – Helping Connect Managed Services customers make the most of their investment is an essential part of our service delivery. We operate an instant, online pricing tool providing the most competitive and up-to-date pricing for Connectivity Solutions across the globe. We tailor our solutions to ensure they align against your budget, needs and business expectations.

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