We understand the pain you have trying to taking advantage of the new rapidly changing digital world while continuing to deliver value to your business. The increasing financial and operational challenges in managing your Unified Communications (UC) and Contact Centre (CC) infrastructure is a potential minefield, with budgets and resources constantly being squeezed while costs and requirements continue to grow.
Our unique Stabilise solution, allows Connect to walk in and take over an entire estate with any technologies, to make an immediate cost savings. The team then start to Enhance your estate using our unique monitoring and management tools and adding best of breed technologies. The final phase is to digitally Transform the infrastructure to the new world at your pace, and in line with budgets.
Even during the Stabilise phase, typical customers benefit from a 20% reduction in cost and an increase in service level performances 25% above industry standards, along with improved employee and team productivity.
Connect has delivered these benefits to numerous customers. An example of this was £1m saving per annum to CSC through operational efficiencies.
Our offering is unqiue to the maketplace, it completely de-risks the process through to transformation at your pace, in line with your budgets.
If you are looking for a partner you can trust, to stabilise, enhance or transform your UC or CC estates please get complete your details.