More About Our Technology, Services and Solutions

Learn more about our Technologies and Services, and read our UC Solutions Guide.

Our UC solutions enhance your business's productivity and efficiency by giving your teams seamless access to technology that enhances their day to day working life.

But it is a complex field and one that Connect has been advising Clients on for over 20 years.

Our Approach

Typically you have two options to transform to UC: evolution and revolution.

  • Revolution - completely replace your existing platform
  • Evolution - Integrate & enhance your existing system with UC overlay

Our competitors approach is typically revolution - completely new infrastructure based on a single-vendor technology: "Cisco/Microsoft (delete as necessary) is the answer, now what’s the question?”.

That’s not how we work.

The first step is to understand what challenges you need to overcome.  We then identify technologies and services to enhance your environment and to address those challenges.

We find that a single vendor solution is rarely the best fit.

The big three: Cisco, Avaya; and Microsoft’s technologies have different strengths in different areas.  We don’t believe you need to compromise in one area to meet another.  If right for you, we can blend the best of all three to create a completely bespoke UC platform, perfectly tailored to your business, which we can then enhance further with specific best-of-breed niche technologies as needed.

We can then wrap this up in an innovative, managed service, to ensure maximum uptime, visibility and control.

Managed Unified Communications

Whilst some businesses may be in a position to take the “revolution” approach, most would prefer evolution, retaining and enhancing the existing investments.  We can take on your existing multi-site, multi-vendor environments, wrapping them up in our unique managed service, improving service levels, reducing costs and providing valuable insight and control.

We are then in the ideal position to identify areas where UC technologies can best benefit your business. Overlaying modern UC applications on top of your (legacy) telephony and video infrastructure to improve collaboration and employee productivity.


Why We're Best For Your Business: Learn More

Contact us to learn why our big-name global clients chose us:
+44 20 7950 3200 or at info@connectmanaged.com