Connect is a Customer Experience (CX) and Unified Communications (UC) managed services provider for global businesses
Connect draws on over 25 years’ knowledge and experience to help Contact Centre and Unified Communication estates to deliver exceptional customer experience and implement digital transformation.
We are unique because we offer a truly vendor-agnostic solution, because we believe a fully customised, best of breed solution delivers the best outcome. Using our unique monitoring and automation tools, we deliver consistent service level performance that is typically 25%+ above industry standards.
We do this through our Stabilise, Enhance, Transform approach: