As a leader in the delivery of Amazon Connect and a host of AWS Services, we offer a comprehensive range of services that can help you get on your Amazon Connect journey. We have created work packages that help you budget and get started, but we offer you the flexibility to pick and choose the services you need to help you get the most out of Amazon Connect.
We recognise that with Amazon Connect being a relatively new service you may want to start with smaller contact centre workloads to assess how the service works and how it can transform your business. With that in mind, we have created a proof of concept service called Connect Flash that gets a small group contact centre agents taking live calls on Amazon Connect within days. We will do all the hard work for you, and spend time with your agents and supervisors to help them appreciate how easy it is to start using Amazon Connect. Most of our customers start their Amazon Connect journey here.