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3 Lessons in Enhancing Customer Experience from a Leading UK Water Provider

How a Global Fortune 500 Energy Company Consistently Delivers World-Class Customer Experience

Why Your Business Needs Unified Communications

Should your Contact Centre join the Cloud?

What is Digital Transformation?

Leveraging the AWS AI Stack

How to Improve Customer Satisfaction with Self-Service

6 Best Uses for Chatbots in a Contact Centre

3 Steps to Deliver Contact Centre Transformation

How the Internet of Things Will Change the Contact Centre

5 Reasons Why Voice Biometrics Is A Game Changer

5 Alternatives to 'Your Call Is Important To Us'

The Evolution of the Contact Centre

The Dangers of Using Legacy Technology for Voice Biometrics

Why It’s Time For Collaboration Software Vendors To Collaborate

The Wild West in our Unified Communications and Contact Centre round-up.

Apple’s New Position In The Enterprise Shouldn’t Be A Surprise To Anyone.

The Cisco Apple Relationship Solves Some Key Unified Communication Issues

Connect Communications - now Connect Managed Services

Flexible working rules

Pan-EMEA UC specialist, Connect Communications (“Connect”) announces management buy-out

Connect Communications: Our tips for migrating to a new phone system:

What it means - BYOD, Enterprise Mobility and Mobile Device Management

New Year – New Priorities for the CIO

Multi Media is key to a better Customer Experience

Contact centres - learning from the big boys

A new workplace is emerging..

Looking into the Enterprise Mobility Market, our seminar in the Heron Tower

Connect Communications present the new Shortel Dock for iPad and iPhone

Mobile roaming charges and Mobile Gateways

Figures on the market for video conferencing

Video and Images pushing hard on corporate networks

Blog Battling Vendors

CYOD what it means for IT

Choose Your Own Device

The best UC implementations start with baby steps

The real challenges of BYOD are the less obvious ones

BYOD – think beyond the device, think about the network

Nowhere to hide

Coping with the snow

Welcome to the Connect Communications Blog

Connect Communications wins Avaya’s coveted “Service Excellence Award” at Avaya’s PartnerConnect event

“EMEA New Partner of the Year” at ShoreTel’s Champion Partner Conference

Mitel releases UC360

Avaya completes purchase of Radvison

5 out of 5 in Avaya’s survey to determine “Partners in Customer Excellence”

Connect Communications is winner of "most notable customer win" award.

Avaya recognises Connect Communications for Service Excellence

Connect Communications and Avaya present new UC solutions at Law Society

Connect Employee Smashes his Personal Best!

Avaya Aura Session Manager vs Cisco by PacketBase

Connect secures Avaya services contract

Avaya Modular Messaging Release 5.1 General Availability

Avaya Positioned as Lead in Gartner Magic Quadrant for Corporate Telephony

Nortel to Sell Enterprise Solutions Business

Connect receive Unified Communications Solutions accreditation

Teledex partners with Connect for Hotel Telephony

FCS partners with Connect Communications for Hotel applications

Connect accredited as Unified Communications Specialist by Nortel

Connect awarded Best Support Partner award

Connect upgrades Langham Hotel guest services

Information Technologists

Information Technologists' Company Enlists Support of Connect

Connect awarded best SME sales person award

Connect awarded extension to major contract