Johnson & Johnson's challenge was a common one; legacy multi-vendor technologies that had been acquired over time was beginning to hinder the increasing need for flexible working and employee collaboration.
Connect delivered a global managed service solution including the transfer of all existing users to a single contract and SLA. We continue to collaborate with Johnson & Johnson for ongoing Digital Transformation projects and enhancement of new and existing technologies.
The added stability and increased efficiency helped to improve customer service and allows Johnson & Johnson to take a more flexible approach to meet their growth plans.
“Connect differentiates themselves on their collaboration, in the sense they work with us to find a solution rather than giving us one that might not be right for us”.
Director of EMEA, Johnson & Johnson
Global Managed Service solution including the transfer of all users to a single contract and SLA.