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Why Connect?

  • Experience – over 20 years’ experience in managed communications infrastructure and professional services
  • Preventative support – 96% of faults are fixed remotely
  • Jeopardy management – we do not wait until the SLA itself is breached, this methodology improves SLA performance by 25%
  • Automated filtering & diagnosis – our process automates alarm monitoring, making it a more effective/efficient approach