The Financial Services industry has seen plenty of significant changes in the last twenty years, but digital transformation and artificial intelligence (AI) should be seen as a unique opportunity to improve customer experience and increase customer retention. 


  • Half-day morning event.
  • Agenda to include AI and transformation to cloud services such as Amazon Connect.
  • Speakers and attendees will include industry peers that have made the successful transformation journey to the cloud.

We hope this event will empower you to take your own organisation on a transformation journey.

Who Is Attending?

The attendee list will include job titles such as:

  • CIO
  • Head of Customer Experience
  • CTO/IT Director/Head of IT
  • COO/Head of Operations/Operations Manager
  • Head of Transformation
  • Contact Centre Manager
  • Customer Services Manager
  • Project Manager
  • Solution Architect

Full details of the venue and agenda will be published in due course.

We have limited spaces so please complete the form to reserve your place now.

Registration Form