Managing telephony, unified communications, or call centre environments in Europe can pose a number of challenges for businesses.
You have the opportunity to ensure systems are the same from the onset. Unfortunately, many businesses are faced with differing systems across multiple locations.
Managing telephony is a challenge, but the presence of disparate systems causes additional problems – even with local resources dedicated to managing them.
Download our free White Paper to learn more about the key challenges facing firms that manage telephony environments.